About the Team at Phil Gilbert Toyota

Welcome to Phil Gilbert Toyota

At Phil Gilbert Toyota we consistently strive to meet and exceed our guests expectations. As a Dealership we acknowledge the importance of our guests’ satisfaction and our whole team of over 200 employees work hard to ensure that there is a culture of guest satisfaction throughout the Dealership. We have several measures in place to ensure that all customers leave our Dealership happy with the product that they have purchased and the service that they have received. We also have measures in place to ensure that any complaints or issues affecting customer satisfaction are dealt with efficiently, fairly and with empathy.

Read more below about why Phil Gilbert Toyota is the number one choice for your automotive needs.

Phil Gilbert Toyota - Why Choose Us

Guest Experience Is Central To Everything We Do

Guest Experience Is Central To Everything We Do
* Correct as at 18th Nov 2016 for the period June 2016-Nov 2016 # Conditions apply. Visit bit.ly/PGTtestonyourturf for full terms and conditions.

Did you know that you can also follow Phil Gilbert Toyota online via our Social Hub?

A quick history of Phil Gilbert Toyota

Phil Gilbert commenced his involvement in the motor industry in 1969 in a family owned dealership, Gilbert & Roach trucks. He then proceeded to run a used truck dealership with his brother, David Gilbert for eight years before purchasing his own dealership, Lakemba Nissan in 1983.

It was at Lakemba Nissan and later including Kirrawee Nissan that Phil discovered his passion for new car franchises. In 1988, Phil acquired York Toyota, Lidcombe, currently trading as Phil Gilbert Lidcombe. Phil’s determination and commitment to the franchise has ensured his continual domination in the metropolitan Sydney market to maintain his status as a National Top 20 Toyota Dealer.

In May 2005, Phil Gilbert acquired the adjoining Truscotts Toyota Dealership, from the Truscott family. The acquisition created many synergies for the Dealerships and most importantly benefits for our customers. On November 1st 2012 Phil Gilbert Motor Group celebrated an important milestone in the Dealership’s history with the rebranding of Truscotts Toyota, becoming Phil Gilbert Toyota Croydon.

Our customers today enjoy the benefit of a vast Toyota stock holding across two convenient locations in Sydney’s auto heartland, Parramatta Road, in both Lidcombe and Croydon.

Since 1988, Phil Gilbert Toyota has gained a strong reputation for treating its staff and customers alike as a large family, and to this day, this reputation proudly continues. Phil learned early in this endeavour that repeat and referral business were the keys to long-term growth and success.

As the Group’s customer and product base has grown, Phil’s principle of doing business in such a way as to develop repeat and referral customers remains at the forefront of what we do. Our growth and our customers continued support saw our Toyota franchise extend to our Croydon location in May 2005.

Please watch our videos below to learn more about our two locations and the services we offer at both including new, used and business vehicles, finance and servicing as well as parts and accessories sales.

Recent Awards & Accolades for Phil Gilbert Toyota

Toyota Fleet Management Dealer of the Year Award

Recently Phil Gilbert Toyota has been recognised with the following awards : 

  • Toyota Fleet Management Dealer of the Year Award
  • Bronze Excellence for Parts
  • Silver Knight Award for Sales
  • and the Training Institute Bronze accolade.

This year in May marks our 25th anniversary as a Toyota Dealer and Phil was thrilled to be announced with the 25 year longevity award!  We thank all of our wonderful customers that we work for each and every day.

Phil Gilbert Toyota - Croydon

The Phil Gilbert Toyota team at Croydon has a strong reputation in the area for our sales, service and support.  Our friendly team can assist you with :

  • New, Used & Fleet Vehicle Sales
  • Vehicle Servicing
  • Parts & Accessories
  • and Finance & Insurance

Please enjoy the video tour of Phil Gilbert Toyota at Croydon.

Phil Gilbert Toyota - Lidcombe

Providing fantastic customer service to Lidcombe and its surrounding areas, Phil Gilbert Toyota has the range and services, we're the only name you need to know on Parramatta Road!

Our experienced team can assist you with a new or used vehicle purchase, finance & insurance, servicing as well as parts & accessories.

Watch our video to find out more about Phil Gilbert Toyota Lidcombe.

Phil Gilbert Toyota is a proud member of the MTA.

At Phil Gilbert Toyota we are proud to specialise in:

  • New Toyota Vehicle Sales
  • Used Vehicle Sales
  • Finance & Insurance
  • Vehicle Servicing
  • Genuine Parts & Accessories

Phil Gilbert Toyota looks forward to making your next vehicle purchase and service informative, stress free, enjoyable! Let our friendly staff at Phil Gilbert Toyota make you a satisfied customer.

Phil Gilbert Toyota… the only name you need to know on Parramatta Road!

Our Promise and Vision

Our Promise
To look after our Staff, who look after our Customers, and in turn look after our Stakeholders.

Our Vision

  • We must be innovative
  • We must be highly-personalised and tailor the Customer experience
  • We must be easy to do business with

The Customer experience is everything