About the Team - Phil Gilbert Toyota

About the Team at Phil Gilbert Toyota

Welcome to Phil Gilbert Toyota

At Phil Gilbert Toyota we consistently strive to meet and exceed our guests expectations. As a Dealership we acknowledge the importance of our guests’ satisfaction and our whole team of over 200 employees work hard to ensure that there is a culture of guest satisfaction throughout the Dealership. We have several measures in place to ensure that all guests leave our Dealership happy with the product that they have purchased and the service that they have received. We also have measures in place to ensure that any complaints or issues affecting guest satisfaction are dealt with efficiently, fairly and with empathy.

Read more below about why Phil Gilbert Toyota is the number one choice for your automotive needs.

Phil Gilbert Toyota - Why Choose Us

Guest Experience Is Central To Everything We Do

Guest Experience Is Central To Everything We Do
* Correct as at 18th Nov 2016 for the period June 2016-Nov 2016 # Conditions apply. Visit bit.ly/PGTtestonyourturf for full terms and conditions.

Did you know that you can also follow Phil Gilbert Toyota online via our Social Hub?

A quick history of Phil Gilbert Toyota

Phil Gilbert commenced his involvement in the motor industry in 1969 in a family owned dealership, Gilbert & Roach trucks. He then proceeded to run a used truck dealership with his brother, David Gilbert for eight years before purchasing his own dealership, Lakemba Nissan in 1983.

It was at Lakemba Nissan and later including Kirrawee Nissan that Phil discovered his passion for new car franchises. In 1988, Phil acquired York Toyota, Lidcombe, currently trading as Phil Gilbert Lidcombe. Phil’s determination and commitment to the franchise has ensured his continual domination in the metropolitan Sydney market to maintain his status as a National Top 20 Toyota Dealer.

In May 2005, Phil Gilbert acquired the adjoining Truscotts Toyota Dealership, from the Truscott family. The acquisition created many synergies for the Dealerships and most importantly benefits for our guests. On November 1st 2012 Phil Gilbert Motor Group celebrated an important milestone in the Dealership’s history with the rebranding of Truscotts Toyota, becoming Phil Gilbert Toyota Croydon.

Our guests today enjoy the benefit of a vast Toyota stock holding across two convenient locations in Sydney’s auto heartland, Parramatta Road, in both Lidcombe and Croydon.

Since 1988, Phil Gilbert Toyota has gained a strong reputation for treating its staff and guests alike as a large family, and to this day, this reputation proudly continues. Phil learned early in this endeavour that repeat and referral business were the keys to long-term growth and success.

As the Group’s guests and product base has grown, Phil’s principle of doing business in such a way as to develop repeat and referral guests remains at the forefront of what we do. Our growth and our guests continued support saw our Toyota franchise extend to our Croydon location in May 2005.

In July 2017, we opened our new Croydon showroom and our footprint on Parramatta Road remains as strong as ever as we look towards our 30 year anniversary in 2018. 

Phil Gilbert Toyota is a proud member of the MTA.

At Phil Gilbert Toyota we are proud to specialise in:

  • New Toyota Vehicle Sales
  • Used Vehicle Sales
  • Finance & Insurance
  • Vehicle Servicing
  • Genuine Parts & Accessories

Phil Gilbert Toyota looks forward to making your next vehicle purchase and service informative, stress free, enjoyable! Let our friendly staff at Phil Gilbert Toyota make you a satisfied guest.

Phil Gilbert Toyota… the only name you need to know on Parramatta Road!

Our Promise and Vision

Our Promise
To look after our staff, who look after our guests, and in turn look after our Stakeholders.

Our Vision

  • We must be innovative
  • We must be highly-personalised and tailor the guest experience
  • We must be easy to do business with

Guest experience is central to everything we do at Phil Gilbert Toyota.